topic Re: Billing Address in Get Support

Billing Address

8MN4Nt7gqSnTraL — Thu, 15 May 2025 23:09:19 GMT

Hello. If I change the billing address on my credit card (card number stays the same), do I need to change anything on Public Mobile's end for Auto Pay to keep working uninterrupted?

Re: Billing Address

computergeek541 — Thu, 15 May 2025 23:16:17 GMT

@8MN4Nt7gqSnTraL wrote:
Hello. If I change the billing address on my credit card (card number stays the same), do I need to change anything on Public Mobile's end for Auto Pay to keep working uninterrupted?

You'll need to log into your Public Mobile account and update your credit card payment information. Specifically, the updated postal code needs to be provided.

Re: Billing Address

Chalupa_Batman — Thu, 15 May 2025 23:24:42 GMT

@8MN4Nt7gqSnTraL wrote:
Hello. If I change the billing address on my credit card (card number stays the same), do I need to change anything on Public Mobile's end for Auto Pay to keep working uninterrupted?

In my opinion, no. The credit card is already on file and has already been taking payments. Since the number is still the same, I don't see a reason why you need to change the address on file if everything is still running smooth. It's not like Public Mobile mails out information to you. 🙂 I'd suggest waiting to see if the next payment comes out. If it does, then you need to do nothing. If the payment doesn't come out, which I don't see happening as it should come out, then you can change it.