topic Re: Desactivation or my voicemail in Get Support

Desactivation or my voicemail

Anick14 — Thu, 15 May 2025 21:51:48 GMT

How do I deactivate my voicemail. I don’t need it, and with my old provider I needed to call my provider to get deactivated .. how does it work with public mobile

Re: Desactivation or my voicemail

Chalupa_Batman — Thu, 15 May 2025 21:50:31 GMT

@Anick14 wrote:
How do I deactivate my voicemail. I don’t need it, and with my old provider I needed to call my provider to get deactivated .. how does it work with public mobile

Hello @Anick14

You can not deactivate your voicemail with Public Mobile. Customer service do not have the ability to turn it off. All you can do is not allow callers to leave a message through the extended absence option.

Re: Desactivation or my voicemail

Anick14 — Thu, 15 May 2025 21:50:38 GMT

Can the voicemail off an iphone can be deactivated then?

Re: Desactivation or my voicemail

Chalupa_Batman — Thu, 15 May 2025 21:53:24 GMT

@Anick14 wrote:
Can the voicemail off an iphone can be deactivated then?

Well you can go to the settings option, then to apps, phone, live voicemail and turn it off. But there will still be voicemail though.

Another option, as stupid as it sounds is to fill your voicemail so nobody can leave you a new message. 🙂

Re: Desactivation or my voicemail

softech — Thu, 15 May 2025 21:53:54 GMT

@Anick14

technically you can't disable voicemail .. but there is workaround;

to "disable" voicemail, on your dial pad dial: *004*8080000000#
This will cause all calls to either ring forever or get fast busy at the point they normally would have been diverted to the voicemail system.

To reset it back to defaults, dial ##004#

Re: Desactivation or my voicemail

Anick14 — Thu, 15 May 2025 21:55:22 GMT

Thanks

Re: Desactivation or my voicemail

hTideGnow — Thu, 15 May 2025 21:55:38 GMT

hi @Anick14

You cannot really disable it but you can use extended absence recording and stop people from leaving voicemail

dial into your voicemail and log in with your PIN.
In the main menu, press 3 (manage greetings),
then 4 (manage extended absence greeting),
then 2 (record a new extended absence greeeting) and record a message that indicates to your caller you are not accepting messages.
Then press 4 to turn on extended absence
Finally, press 5 to dissallow anyone to leave you a message.