topic sim card in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1336893#M918638 <P>I purchased a sim card and did not receive the sim card&nbsp;</P> Thu, 15 May 2025 15:30:29 GMT vegan 2025-05-15T15:30:29Z sim card https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1336893#M918638 <P>I purchased a sim card and did not receive the sim card&nbsp;</P> Thu, 15 May 2025 15:30:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1336893#M918638 vegan 2025-05-15T15:30:29Z Re: sim card https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1336895#M918640 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/551146">@vegan</a>&nbsp;</P><P>when you placed the order?&nbsp; Sim card delivery can be 3 days to 3 weeks here</P><P>But best to ask PM support agent for status update,<SPAN>&nbsp;you can&nbsp; submit by direct message:&nbsp;&nbsp;<BR /></SPAN><SPAN>&nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</SPAN></P><P><SPAN>Better to ask if you can pickup another one from a nearby Telus or Koodo store instead of wait longer to have them resend a new one</SPAN></P> Thu, 15 May 2025 16:01:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1336895#M918640 hTideGnow 2025-05-15T16:01:38Z Re: sim card https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1336956#M918671 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/551146">@vegan</a>&nbsp;</P><P>On the website, it takes up to 10 business days for SIM card to arrive. If more than 10 business days, contact customer service agent.&nbsp;</P> Thu, 15 May 2025 19:11:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1336956#M918671 Dunkman 2025-05-15T19:11:39Z