topic Send multiple sms in Get Support

Send multiple sms

Nickmane — Wed, 14 May 2025 19:16:08 GMT

Hi, i'm looking to send sms in bulk but im afraid that my account get flagged again. any solution?

Re: Send multiple sms

slusagm — Wed, 14 May 2025 19:29:54 GMT

how big are the bulk sms you sent? 100? 200? I think there is a limit

try to break it into 100 at a time and wait a minute (or even 5) before you send another batch

but if you think you already got blocked, ask PM to check and release you

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen
Or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Send multiple sms

computergeek541 — Wed, 14 May 2025 19:42:27 GMT

@Nickmane wrote:
Hi, i'm looking to send sms in bulk but im afraid that my account get flagged again. any solution?

Your only real solution is avoid sending SMS in bulk. The difficulty here is how the systems are going to see such activities as spam. And, if the same SMS is being sent to a large amount of people, there's a good chance that some of these people didn't request such a message. Are these messages being sent for business purposes?

Re: Send multiple sms

Chalupa_Batman — Wed, 14 May 2025 20:10:15 GMT

@Nickmane wrote:
Hi, i'm looking to send sms in bulk but im afraid that my account get flagged again. any solution?

If you're going to send bulk SMS messages, you may not wish to do it from your PM phone number. I'd suggest using an app like TextNow to avoid getting flagged by Public Mobile. I am hoping of course, these bulk SMS messages are legit and not spam.

Re: Send multiple sms

slusagm — Wed, 14 May 2025 20:51:29 GMT

Sorry @Chalupa_Batman Textnow is not meant for that

TextNow's free wireless plan is for personal use only, and using it for commercial or business use can result in account limitations.

Accounts might also be limited due to suspected spam behavior, such as:

Sending harmful links

Sending lots of repetitive messages

Sending large blocks of text to many people at once

Re: Send multiple sms

Chalupa_Batman — Wed, 14 May 2025 21:14:28 GMT

I think any company is really like that.

This is part of Public Mobile's Terms of Service.

Use the service in any way that requires excessive network capacity or that may adversely affect other Public Mobile customers or the service;

Also, to ensure fair network access to all users, Public Mobile may manage network resources using methods including, but not limited to:
• Filtering for spam and malicious content, which may occasionally result in unintended blocking of inoffensive content;