https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335962#M918083 <P>Hi all,</P><P>I am originally had an eSIM and decided to switch to a physics one. I got one inputted in my iPhone and account updated in my account. Well now I cannot make iMessages and I cannot select my phone number for FaceTime …ugh.</P><P>I am currently still connected to both my old eSIM and new PSIM bc I cannot seem to connect phone number to my new PSIM. Should I delete my eSIM? I am worried that it will erase me phone number. Help please.<span class="lia-unicode-emoji" title=":folded_hands:">🙏🏽</span>&nbsp;</P> Sun, 18 May 2025 14:35:02 GMT RosaMama 2025-05-18T14:35:02Z https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335962#M918083 <P>Hi all,</P><P>I am originally had an eSIM and decided to switch to a physics one. I got one inputted in my iPhone and account updated in my account. Well now I cannot make iMessages and I cannot select my phone number for FaceTime …ugh.</P><P>I am currently still connected to both my old eSIM and new PSIM bc I cannot seem to connect phone number to my new PSIM. Should I delete my eSIM? I am worried that it will erase me phone number. Help please.<span class="lia-unicode-emoji" title=":folded_hands:">🙏🏽</span>&nbsp;</P> Sun, 18 May 2025 14:35:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335962#M918083 RosaMama 2025-05-18T14:35:02Z https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335964#M918085 <P>Hello.</P><P>Yes, you can delete the eSIM. HOWEVER, please make sure your physical SIM card number matches on your account to be sure. Once you delete the eSIM, then reboot your phone and it should be just fine.</P> Mon, 12 May 2025 02:11:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335964#M918085 Chalupa_Batman 2025-05-12T02:11:26Z https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335966#M918086 <P>Ok I will try that out. I don’t remember this being mentioned or should I have known this?&nbsp;</P> Mon, 12 May 2025 02:17:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335966#M918086 RosaMama 2025-05-12T02:17:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335967#M918087 <P>Also if I connect the physical SIM card to another phone will it fix the problem?</P> Mon, 12 May 2025 02:21:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/iPhone-switched-from-eSIM-to-physical-Sim-and-now-my-phone/m-p/1335967#M918087 RosaMama 2025-05-12T02:21:47Z