topic Re: Public Points Expire?? in Get Support

Public Points Expire??

ipro31 — Sun, 23 Jul 2023 19:30:36 GMT

Hi,

Do Public Points Expire?

Since the 4G plans do not come with Unlimited Reduced Speed Data I'm planning to have the points sit and build up for emergency data bucket redemptions.

Re: Public Points Expire??

softech — Sun, 23 Jul 2023 19:34:24 GMT

@ipro31 no, points won't expire

and remember, all data add-on for Canada now has a 30ndays expiry, so, only redeem when you need

Re: Public Points Expire??

Handy1 — Sun, 23 Jul 2023 19:37:15 GMT

@ipro31 You can . But in all honesty. Myself once I had 15 points I would redeem it for $15 off my bill . Not letting too many points add up incase you decide to ever leave . For a better offer . Then you would forfeit those unused points . So use while you get ‘em I think

Re: Public Points Expire??

Freckles — Tue, 08 Aug 2023 00:26:55 GMT

I have not used my points for over a year but when I went to use them today I only had 1/3 of what I should have had. I do think they expire.

Re: Public Points Expire??

softech — Tue, 08 Aug 2023 00:40:34 GMT

@Freckles wrote:
I have not used my points for over a year but when I went to use them today I only had 1/3 of what I should have had. I do think they expire.

@Freckles Public points do not expire

It could be just browser cache issue. Try login. My Account again using Incognito mode and see if it shows what you expected. Also check the rewards transactions history to confirm