topic Re: Updating my Address doesn't Work in Get Support

Updating my Address doesn't Work

Faranaks — Sat, 10 May 2025 18:22:33 GMT

Hi I am to trying to update my address, but it is saying is not Valid.

Re: Updating my Address doesn't Work

slusagm — Sat, 10 May 2025 17:19:07 GMT

Remove the address on your post, we are just customers here

Did you try putting the address slowly and let the system auto lookup?

Or as PM to help. Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen

Or message them using this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Updating my Address doesn't Work

M8BAGGER — Sat, 10 May 2025 17:25:45 GMT

Good lord edit your post and get your personal information off the internet......

Re: Updating my Address doesn't Work

BKNS27 — Sat, 10 May 2025 19:09:00 GMT

@Faranaks

The system will use your new postal code for your location then enter your address and see if that works.