Cancel subscription change request

ALibtech — Sat, 10 May 2025 15:05:23 GMT

I just accidentally changed my subscription to change immediately insteadnofnatnmy next payment cycle.

How do I fix this so I'm not paying double this month?

Re: Cancel subscription change request

slusagm — Sat, 10 May 2025 00:05:41 GMT

with prepaid provider like PM, usually there is no refund. But we also heard PM willing to help on situation like yours, so talk to them and ask politely

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen
Or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Cancel subscription change request in Get Support

Cancel subscription change request

Re: Cancel subscription change request