topic my email address is no longer associated with my phone number in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/my-email-address-is-no-longer-associated-with-my-phone-number/m-p/1335509#M917796 <P>when i login to my account it wants me to pick a plan and no longer recognizes the plan i already have.</P> Fri, 09 May 2025 21:17:30 GMT Morrisphone 2025-05-09T21:17:30Z my email address is no longer associated with my phone number https://productioncommunity.publicmobile.ca/t5/Get-Support/my-email-address-is-no-longer-associated-with-my-phone-number/m-p/1335509#M917796 <P>when i login to my account it wants me to pick a plan and no longer recognizes the plan i already have.</P> Fri, 09 May 2025 21:17:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-email-address-is-no-longer-associated-with-my-phone-number/m-p/1335509#M917796 Morrisphone 2025-05-09T21:17:30Z Re: my email address is no longer associated with my phone number https://productioncommunity.publicmobile.ca/t5/Get-Support/my-email-address-is-no-longer-associated-with-my-phone-number/m-p/1335511#M917797 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/508769">@Morrisphone</a>&nbsp;</P><P>Your email ID (the email doesn’t have to be active) is only used for login to your account just as ongoing as the password is correct.</P><P>Your account is not linked to your registered email in the account.</P><P>If you are having issues login to your account. Click on the Chatbot and type in Submit a Ticket for an agent to help you access your account.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P> Fri, 09 May 2025 21:25:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-email-address-is-no-longer-associated-with-my-phone-number/m-p/1335511#M917797 BKNS27 2025-05-09T21:25:59Z Re: my email address is no longer associated with my phone number https://productioncommunity.publicmobile.ca/t5/Get-Support/my-email-address-is-no-longer-associated-with-my-phone-number/m-p/1335595#M917800 Fri, 09 May 2025 21:51:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-email-address-is-no-longer-associated-with-my-phone-number/m-p/1335595#M917800 computergeek541 2025-05-09T21:51:02Z