topic Re: Need a new phone in Get Support

Need a new phone

Brian66 — Fri, 09 May 2025 20:09:25 GMT

My phone has just died. Can I move my sim card to another used phone?

Re: Need a new phone

slusagm — Fri, 09 May 2025 20:10:07 GMT

Yes, you can as long as you have a physical sim

make sure the new phone is compatible with PM network

Re: Need a new phone

computergeek541 — Fri, 09 May 2025 20:10:21 GMT

@Brian66 wrote:
My phone has just died. Can I move my sim card to another used phone?

Your Public Mobile SIM card can be used in any compatible device.

Re: Need a new phone

hTideGnow — Fri, 09 May 2025 20:10:47 GMT

hi @Brian66

you can simply move the sim to the new phone. When you start using it, better to click Refresh network settings

Re: Need a new phone

hairbag1 — Fri, 09 May 2025 20:12:27 GMT

@Brian66

hard sim can be re-installed in new cell. Esim...you need to download app to new cell, then re-buy an esim, but it'll end up being gratis.

Re: Need a new phone

Brian66 — Fri, 09 May 2025 20:13:16 GMT

How do I know if it is compatible

Re: Need a new phone

slusagm — Fri, 09 May 2025 20:16:46 GMT

what phone are you going to get?

always safe to go with iPhone, or Samsung S22 and later or Google Pixel

Re: Need a new phone

will13am — Fri, 09 May 2025 20:19:53 GMT

@Brian66 wrote:
How do I know if it is compatible

If it is a carrier brand, you can check this whitelist. If the phone is not a carrier brand, ask the community. Generally android devices that are fairly current will work.

https://www.publicmobile.ca/en/get-help/articles/volte

Re: Need a new phone

BKNS27 — Fri, 09 May 2025 20:26:24 GMT

@Brian66

When you are buying a used phone. Check to see if it is Blacklisted that was reported lost or stolen.

Dial *#06# to get the IMEI number and enter it:

https://www.imei.info/

Re: Need a new phone

Handy1 — Fri, 09 May 2025 20:27:13 GMT

@Brian66 Yes you can move physical SIM card from one phone to another phone . And if the SIM card in old phone appears to large for the SIM card slot on new phone you can just pop off the outer edge of the SIM card to fit new phones SIM card tray

3 hole punch /desired size

Note flat edge corner / fit flush in tray

No lifting or rising /push in all the way