topic Re: payment in Get Support

payment

19MAY64 — Thu, 08 May 2025 14:36:25 GMT

yesterday I went to the payment section to update info for my credit card and today it shows it's still loading and I can't fix it. i would like some help please.

Re: payment

hairbag1 — Thu, 08 May 2025 14:38:22 GMT

@19MAY64

mine has been doing that since late yesterday as well. Payment tab just won't load correctly. Try using laptop if you are currently using app.

Re: payment

TheSterlinger — Thu, 08 May 2025 14:40:13 GMT

Yesk many has this issue. Refresh the page, log out and try again.

Did you also try the app?

You could also call 1855 4 Public to update the same cc number on file.

Re: payment

BKNS27 — Thu, 08 May 2025 14:41:02 GMT

@19MAY64

Try updating your CC on the PM app.

If you are on the website, clear cache before login.

Re: payment

Mateen — Thu, 08 May 2025 20:23:08 GMT

not able to it yet still loading

Re: payment

CSA_PM — Fri, 09 May 2025 19:10:35 GMT

Hi @ 19MAY64

Was the issue resolved?