topic Re: Plan in Get Support

Plan

Sue123123 — Fri, 09 May 2025 02:49:31 GMT

Where can I find what my plan includes

Re: Plan

Handy1 — Fri, 09 May 2025 02:54:08 GMT

@Sue123123 Log into your account in website and go to payment page will give you your plan details or just log into the app and it will show your plan and features under usage breakdown

Re: Plan

hairbag1 — Fri, 09 May 2025 02:55:52 GMT

@Sue123123

what plan do you have and when did you buy it ?

added...all current plans include Call Display, Voicemail, Call Waiting, Call Forwarding & Conference Calling as well as your particular plan talk / text and data features.

Re: Plan

slusagm — Fri, 09 May 2025 02:57:20 GMT

or use this link

https://myaccount.publicmobile.ca/en/account/my-plan-add-on

Re: Plan

hairbag1 — Fri, 09 May 2025 03:02:26 GMT

@slusagm

@slusagm wrote:
login to My Account, then click Subscription & Addon and it will show you the plan details
or use this link
https://myaccount.publicmobile.ca/en/account/my-plan-add-on

Right now, some customers are experiencing a prob when we try to view our Subscription and Add-ons. Here's the error we been getting for at least 24 hours...

Overview and Payment tabs are corrupt as well. Customer Support has escalated to get resolution. No time for resolve provided.

Re: Plan

slusagm — Fri, 09 May 2025 03:03:58 GMT

thanks @hairbag1

I guess I am lucky. I was able to login this morning and now without trouble.