topic How do I transfer the sim to the new account? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1334991#M917497 <P>I have a new sim I purchased on an exiting account and haven't activated. I tried to set up a second phone account using the new sim card but the system says it's not valid. How do I transfer the sim to the new account?</P> Thu, 08 May 2025 15:38:27 GMT KIJ1 2025-05-08T15:38:27Z How do I transfer the sim to the new account? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1334991#M917497 <P>I have a new sim I purchased on an exiting account and haven't activated. I tried to set up a second phone account using the new sim card but the system says it's not valid. How do I transfer the sim to the new account?</P> Thu, 08 May 2025 15:38:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1334991#M917497 KIJ1 2025-05-08T15:38:27Z Re: How do I transfer the sim to the new account? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1334998#M917501 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/549405">@KIJ1</a>&nbsp; Each account phone (number and plan ) needs its own unique email address&nbsp;</P> Thu, 08 May 2025 15:42:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1334998#M917501 Handy1 2025-05-08T15:42:51Z Re: How do I transfer the sim to the new account? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1335003#M917504 <P>I have 2 unique emails&nbsp; and 2 accounts.&nbsp; I bought the&nbsp; sim&nbsp; for the 2nd account in the my original account but never activated it.&nbsp; PM says the number isn't valid.&nbsp; The only thing I can think f is that I purchased it in the wrong account.</P> Thu, 08 May 2025 15:47:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1335003#M917504 KIJ1 2025-05-08T15:47:19Z Re: How do I transfer the sim to the new account? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1335017#M917508 <P>You have to purchase the eSIM or SIM for the email address/ account that you want to use it on correct.&nbsp;</P><P>If you mess up your original account number or can't change the SIM number you can create a ticket to get agent assistance.&nbsp;</P> Thu, 08 May 2025 16:14:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-transfer-the-sim-to-the-new-account/m-p/1335017#M917508 TheSterlinger 2025-05-08T16:14:06Z