topic Re: joker mastercard gift card in Get Support

joker mastercard gift card

Fickhesd — Tue, 06 May 2025 18:12:15 GMT

Hi folks,i just bought a pre paid c/c and i am trying to put a payment in to top off my sub.It's not working?

@ links to members

edited by comptuergeek541: changed category label (unrelated to discussion about Community website)

Re: joker mastercard gift card

hTideGnow — Tue, 06 May 2025 17:58:46 GMT

hi @Fickhesd

no joke. Many able to use it without problem. Try again using incognito/private/secret mode on your browser

and try using PM app

Re: joker mastercard gift card

hockeytalk — Tue, 06 May 2025 18:23:59 GMT

@Fickhesd

As far as I've read no one gas been able to add a prepaid credit card to Public Mobile for quite awhile. I've tried myself and it won't take it. Apply for a Koho card instead. Takes 10 minutes when applying for a savings account and you usually get their mastercard/bank card in 5 business days.

Edit to post: I should say Koho issues you a prepaid Mastercard that acts like a bank/credit card that uses your account balance at merchants and online but also pays you back 0.5% cashback.

Re: joker mastercard gift card

computergeek541 — Tue, 06 May 2025 18:03:59 GMT

Re: joker mastercard gift card

Chalupa_Batman — Tue, 06 May 2025 18:07:38 GMT

@Fickhesd wrote:
Hi folks,i just bought a pre paid c/c and i am trying to put a payment in to top off my sub.It's not working?
@ links to members

Hello @Fickhesd

Sometimes, entering credit cards into the system can be a hit or miss due to constant cache problems. With regards to Joker cards, I myself use them for many reasons. I have used them here on PM as well. If you just purchased it, it can take up to a few hours for it to register on their end from what I've experienced. So I just wait 24 hours myself so I know it's ready. But if it's been a few hours since you registered it, go back to your browser, go to settings and find the browser cache by entering cache in the search. Clear the cache lifetime. Then close the entire browser and wait a few moments then reopen the browser again. Then go into Incognito mode and try logging back in and try again. If that doesn't work, you can always try using the app on your phone instead. I find that much easier to deal with. Moving forward though, I'd seriously consider using Vouchers which can be picked up at places like Shoppers Drug Mart. Much easier to deal with.

EDIT: I just wish to clarify something. You've been a customer for a while and this is just to top up your account, correct? I ask this question as for some reason PM doesn't allow people to sign up with prepaid credit cards considering it's guaranteed money.

Re: joker mastercard gift card

hTideGnow — Tue, 06 May 2025 18:06:45 GMT

hi @hockeytalk

Of course I did

PM payment system is glitchy sometimes, not just for prepaid credit card but regular credit card as well

if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again. When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled)

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or My Account

Re: joker mastercard gift card

computergeek541 — Tue, 06 May 2025 18:08:57 GMT

@hockeytalk wrote:
@Fickhesd
As far as I've read no one gas been able to add a prepaid credit card to Public Mobile for quite awhile. I've tried myself and it won't take it. Apply for a Koho card instead. Takes 10 minutes when applying for a savings account and you usually get their mastercard/bank card in 5 business days.

Unless someone specifically applies for a traditional credit card at Koho, the default card that gets sent to customers isn't a regular bank card (no a regular credit card), but is rather a prepaid Mastercard.

Re: joker mastercard gift card

Fickhesd — Tue, 06 May 2025 18:13:06 GMT

still not excepting it and all the credit card info keeps clearing

Re: joker mastercard gift card

computergeek541 — Tue, 06 May 2025 18:14:33 GMT

Re: joker mastercard gift card

Fickhesd — Tue, 06 May 2025 18:18:59 GMT

it's not the card it's thr system. the card info won't stick

Re: joker mastercard gift card

hockeytalk — Tue, 06 May 2025 18:20:37 GMT

@computergeek541 wrote:
@hockeytalk wrote:
@Fickhesd
As far as I've read no one gas been able to add a prepaid credit card to Public Mobile for quite awhile. I've tried myself and it won't take it. Apply for a Koho card instead. Takes 10 minutes when applying for a savings account and you usually get their mastercard/bank card in 5 business days.
Unless someone specifically applies for a traditional credit card at Koho, the default card that gets sent to customers isn't a regular bank card (no a regular credit card), but is rather a prepaid Mastercard.

@computergeek541

I will fix my post I didn't want to use the term "prepaid" to name it sound like a prepaid gift credit card that @Fickhesd is having trouble with and that I have tried many many times to add without success.

Re: joker mastercard gift card

Fickhesd — Tue, 06 May 2025 18:21:34 GMT

It's expired and i need the phone.i had to change sim cards and there are no store anymore in montreal with sims , so i took care of that problem. now this...;.,,;/l,l;/

Re: joker mastercard gift card

Fickhesd — Tue, 06 May 2025 18:22:34 GMT

yes been here very long

Re: joker mastercard gift card

Fickhesd — Tue, 06 May 2025 18:23:49 GMT

i could go get a voucher but it's going to cost me like 5$ more taxes plus the fees

Re: joker mastercard gift card

hTideGnow — Tue, 06 May 2025 18:24:55 GMT

hi @Fickhesd

voucher is free (no fess) . Get it from Shoppers Drug mart

Re: joker mastercard gift card

SKSuh — Tue, 06 May 2025 18:25:05 GMT

From personal experience, Koho works excellently with my PM account and about 99% of other companies who wish my digital dollars

Re: joker mastercard gift card

hockeytalk — Tue, 06 May 2025 18:27:35 GMT

@hTideGnow

I will try your suggestions again just in case something has changed since the last time I tried as I would like to use up my balance.

@computergeek541

Should I have started a whole new thread to ask my question to @hTideGnow ? Not sure what I did wrong to get my post deleted.

Re: joker mastercard gift card

hockeytalk — Tue, 06 May 2025 18:29:12 GMT

@Fickhesd

Om going to try again myself ill report back if I'm successful or not?🤞

Re: joker mastercard gift card

hockeytalk — Tue, 06 May 2025 18:35:49 GMT

@Fickhesd

Also vouchers are available at Shell, Esso/Mobil stations, 7/11, Circle K....I've tried them all before I got my Koho card. Buy then add by calling 611 on your phone while you are still instore just in case you have a problem with the voucher. Should instantly reactivate your account.

Re: joker mastercard gift card

hockeytalk — Tue, 06 May 2025 18:52:34 GMT

@hTideGnow @Fickhesd

Just tried again and keep getting "invalid postal code"?