topic Re: Inquiry of refund in Get Support

Inquiry of refund

helloaa — Wed, 07 May 2025 18:28:00 GMT

Hello, I am a user of Public mobile and paused for this subscription due to personal reason. I wonder if I could get refund for recent payment as I would not use this month’s service.

Thank you,

Re: Inquiry of refund

TheSterlinger — Wed, 07 May 2025 13:35:44 GMT

Sorry to hear of your issues.

Public Mobile though doesn't provide refunds. How long did you not use the service for? Three weeks? One month?

Re: Inquiry of refund

hairbag1 — Wed, 07 May 2025 13:37:42 GMT

@helloaa

as a prepaid service, Public Mobile won't grant a refund to you to pause your account.

Re: Inquiry of refund

BKNS27 — Wed, 07 May 2025 13:39:47 GMT

@helloaa

Unfortunately, PM is a prepaid service so no refund. Only time that an CS_Agent issue a refund during activation/creating a new account that didn’t work.