topic accessing voicemail in Get Support

accessing voicemail

jad — Tue, 04 Jan 2022 23:07:35 GMT

@CS_Agent when I dial into voicemail from another phone, it asks for my "mail box number" which of course I do not have. So can't access my messages.

Re: accessing voicemail

CS_Agent — Wed, 06 Jun 2018 22:31:16 GMT

Hi,

Si vous avez des questions concernant votre compte, envoyez nous juste un message via le lien suivant :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: accessing voicemail

matbasm — Wed, 06 Jun 2018 22:39:39 GMT

@jad, I believe that would be your phone number.

Re: accessing voicemail

meocon — Wed, 06 Jun 2018 22:41:49 GMT

@jad I think it’s the pin number when you set up your voicemail box. If you dont remember that you can send Mods private message to get that number

Re: accessing voicemail

jad — Wed, 06 Jun 2018 23:53:46 GMT

no that doesn't work

Re: accessing voicemail

jad — Wed, 06 Jun 2018 23:54:18 GMT

No that doesn't work

Re: accessing voicemail

LEGO — Thu, 07 Jun 2018 01:21:37 GMT

@jad Did you do initial setup of your Voicemail? If not, you have to call from your cell phone and do setup first, in process you would create your Voicemail access PIN. Then you can access your Voicemail from any phone.

Re: accessing voicemail

srlawren — Thu, 07 Jun 2018 00:30:53 GMT

@jad as noted by @LEGO, make sure you've already set up your voice mailbox by dialing in from your phone. Once set up though, you can dial from anywhere. Your mailbox number is your 10-digit Public Mobile phone number. If people call you at 416-555-1212, then your mailbox number is 4165551212.

Re: accessing voicemail

chrisc41 — Thu, 07 Jun 2018 01:11:29 GMT

If you have an android phone you can go into settings>calls>Voicemail and your voicemail number should be in there somewhere. The settings menu might not be the same for you depending on which manufacturers phone you have.

I have a HTC phone with two SIM slots and I find it under Calls>Slot 1 call settings>Voicemail settings>Voicemail number.

If you forgot you PIN to access your mailbox, you should contact a moderator.