topic Re: transferring to another provider in Get Support

transferring to another provider

Fano — Mon, 05 May 2025 13:05:20 GMT

Hi, I requested my number to be transferred to Chatr. I received an email from Public asking if I wished to proceed. I answered yes. The number still hasn't been ported out. Are you able to tell me when the number will be released by you?

Re: transferring to another provider

softech — Mon, 05 May 2025 13:51:17 GMT

@Fano

if you already got the text and answered YES, usually that would take another 30 mins to 2 hours.

You can try reboot your phone with the Chatr sim card there. If it still does not work, it is a problem with Chatr now. Please call Chatr back and ask for their update

Re: transferring to another provider

CSA_PM — Tue, 06 May 2025 16:27:21 GMT

Hi @ Fano

Was the port completed?