topic Re: Not Working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1334211#M916768 <P>Hi @ KristynGall&nbsp;</P><P>&nbsp;</P><P>Is the issue resolved?&nbsp;</P> Mon, 05 May 2025 18:42:49 GMT CSA_PM 2025-05-05T18:42:49Z Not Working https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1333944#M916594 <P>I cannot receive or send any texts or calls</P> Sun, 04 May 2025 16:32:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1333944#M916594 KristynGall 2025-05-04T16:32:30Z Re: Not Working https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1333945#M916595 <P>But data works?</P><P>Rebot the phone and Reset Network Settings.&nbsp;&nbsp;</P> Sun, 04 May 2025 16:33:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1333945#M916595 slusagm 2025-05-04T16:33:37Z Re: Not Working https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1333956#M916598 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/548347">@KristynGall</a>&nbsp;</P><P>More details would be helpful.&nbsp;&nbsp;</P><P>New customer versus old? If new, did you port over number?</P><P>Did calls or text work before?&nbsp;</P><P>Is your account status active versus suspended?</P> Sun, 04 May 2025 16:59:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1333956#M916598 Dunkman 2025-05-04T16:59:51Z Re: Not Working https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1334211#M916768 <P>Hi @ KristynGall&nbsp;</P><P>&nbsp;</P><P>Is the issue resolved?&nbsp;</P> Mon, 05 May 2025 18:42:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-Working/m-p/1334211#M916768 CSA_PM 2025-05-05T18:42:49Z