topic Outage - Red Deer, Alberta - All mobile services out on 1-2 towers in SE in Get Support

Outage - Red Deer, Alberta - All mobile services out on 1-2 towers in SE

fixin1 — Sat, 03 May 2025 14:33:03 GMT

https://www.telus.com/en/bc/outages

There is 911 fallback coverage via EXT Rogers, Freedom, or Bell (If it is a RAN issue).

NOTE: Also in Samson 137 First Nations there is an outage (RESOLVED)

Both are still undetermined at this time

Re: Outage - Red Deer, Alberta - All mobile services out on 1-2 towers in SE

hTideGnow — Sat, 03 May 2025 14:08:46 GMT

thanks @fixin1

and a reminder, the fallback coverage is for 911 only, not for regular calls

Re: Outage - Red Deer, Alberta - All mobile services out on 1-2 towers in SE

fixin1 — Sat, 03 May 2025 14:19:22 GMT

@hTideGnow - Yes, I forgot that telus has to enable fallback coverage and get approval from the carrier they need access to - if it is major, like a tower is down / equipment is down, they will need to bring in a Cell on Wheels.