topic Re: Data charge in Get Support

Data charge

68-69 — Fri, 02 May 2025 14:10:02 GMT

Public mobile charge me for 2.5Gb of data usage for the same period when my phone tracked only 800Mb usage

Re: Data charge

hTideGnow — Fri, 02 May 2025 14:11:46 GMT

hi @68-69 PM does not charge data seperately, it only charge you your plan amount and give the data in your plan. if you used more data, you have to buy extra data add-on, they won't just let you use extra data and charge you after without you knowing

can you post a screenshot of the payment history?

Re: Data charge

Dunkman — Fri, 02 May 2025 14:20:28 GMT

@68-69

The PM data tracker is usually fairly accurate. Your phone data tracker may not be in sync with your payment cycle. PM cycle is every 30 days (not monthly).