topic Cancelation in Get Support

Cancelation

Jjo45 — Thu, 01 May 2025 15:34:38 GMT

I wish to cancel my plan.

Re: Cancelation

computergeek541 — Thu, 01 May 2025 15:36:00 GMT

@Jjo45 wrote:
I wish to cancel my plan.

Disable autopay and to prevent your credit card from being charged in the future. After your account has been in suspension for 90 days, your account will get closed.

Re: Cancelation

slusagm — Thu, 01 May 2025 15:36:37 GMT

did you just joined and have problem with subscription?you can ask PM to help instead of cancelling

if you have access to My Account and just want to cancel, disable Subscribed from My Account-> Payment

Re: Cancelation

hTideGnow — Thu, 01 May 2025 15:37:57 GMT

hi @Jjo45

do you need your phone number? If you need it, keep the PM account opened, and ask for porting with your new carrier

if you don't need your number, then login My Account, go to Manage Subscription and disable Subscribed and PM won't charge you after this cycle, and your account will be suspended and eventually closed