topic Re: Cellular data network not working in Get Support

Cellular data network not working

AnandM — Thu, 01 May 2025 12:43:49 GMT

Hello,

My plan got renewed yesterday and now am unable to call anyone or even get internet how do i fix this

Handy1 — Thu, 01 May 2025 12:45:24 GMT

@AnandM Try rebooting your phone if you haven’t already ? Also check

Outage map in your area:

AnandM — Thu, 01 May 2025 12:49:33 GMT

@Handy1 I tried reset and my friends phone is working fine he is public mobile. I wonder how to call customer care

Handy1 — Thu, 01 May 2025 12:53:07 GMT

@AnandM Can’t call but you can message them

you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

telissucsa — Thu, 01 May 2025 13:19:31 GMT

i can confirm you not alone friend just paid my bill and i am also having data issues seems like public mobile is having some issues