topic Re: Says invalid number when transferring in Get Support

Says invalid number when transferring

Sandy12341 — Wed, 30 Apr 2025 18:57:01 GMT

I’m trying to transfer my number from Bell but it says invalid phone number

Re: Says invalid number when transferring

hTideGnow — Wed, 30 Apr 2025 18:52:01 GMT

some numbers are restricted with some carriers by default and not able to be ported as freely. There used to be an online too to check porting edibility into PM but that check is gone. You will have to ask PM support agent to confirm. Please message them directly

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Says invalid number when transferring

mitchnet12 — Wed, 30 Apr 2025 22:33:37 GMT

Hi @Sandy12341

I had a friend that had an issue porting from SaskTel this posting was a helpful to determine if their phone number could be ported. Our interpretation of the directory was that Telus needs to be listed as a carrier for the town/city in the area code, which my friend ultimately had to get a new phone number to be with Public Mobile.