topic Re: Payment in Get Support

Payment

MisterFM — Wed, 30 Apr 2025 19:12:34 GMT

I was paying my 3-months fee as per my plan for many years with my VISA. Half a year ago, a noticed that the payment was withdrawn from my VISA automatically which I strongly object. Today, it did happened again. If this practice of withdrawing funds from my credit card will continue, I will file a complain with CRTC and switch to another provider.

Re: Payment

hTideGnow — Wed, 30 Apr 2025 14:09:53 GMT

hi @MisterFM

you have to turn off Autopay from My Account, Payment page, click Manage Subscription and the disable Subscribed.

Re: Payment

computergeek541 — Wed, 30 Apr 2025 14:54:21 GMT

Re: Payment

hairbag1 — Wed, 30 Apr 2025 14:55:48 GMT

@MisterFM

btw...while your at it...maybe you should look at the newer plan menu as there's some 30 day plans that may suit you better now. (and cheaper)