topic Re: Puerto Rico in Get Support

Puerto Rico

Andrew861 — Tue, 29 Apr 2025 13:31:04 GMT

Canada i use my data in PUERTO RICO with the Mexican usa Canada plan?

Re: Puerto Rico

hTideGnow — Tue, 29 Apr 2025 13:36:44 GMT

hi @Andrew861

if you have Canada/US/Mexico plan, then yes, it includes Puerto Rico , you can use data, voice, text there

Re: Puerto Rico

hairbag1 — Tue, 29 Apr 2025 14:17:07 GMT

@Andrew861

make sure you have a newer cellphone that has VoLTE and is on the Public Mobile whitelist for VoLTE activated. Without VoLTE turned on, calling will not likely work.

Also, make sure your Roaming is enabled in Settings...that needs to be enabled in order to use data while in PR.