topic Re: i need my usage history over 90 days in Get Support

i need my usage history over 90 days

cf2001 — Mon, 28 Apr 2025 04:23:10 GMT

i need my usage history over 90 days

Chalupa_Batman — Sun, 27 Apr 2025 23:56:21 GMT

@cf2001 wrote:
i need my usage history over 90 days

You can log in and find it here.

cf2001 — Mon, 28 Apr 2025 00:00:04 GMT

i need to go back 6 months

cf2001 — Mon, 28 Apr 2025 00:06:18 GMT

How can i see my usage history for six months for legal?

Chalupa_Batman — Mon, 28 Apr 2025 00:07:38 GMT

@cf2001 wrote:
How can i see my usage history for six months for legal?

To get further back you need to create a ticket to get a Customer Service Agent to help you.

Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.

A Customer Service Agent will reply to your community inbox here:

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

cf2001 — Mon, 28 Apr 2025 00:12:56 GMT

i need my usage history for 6 months

computergeek541 — Mon, 28 Apr 2025 00:14:08 GMT

slusagm — Mon, 28 Apr 2025 00:27:02 GMT

@cf2001 wrote:
i need my usage history for 6 months

sorry, only 90 days of usage, PM can't provide usage for older than 90 days

CSA_PM — Mon, 28 Apr 2025 23:58:40 GMT

hi @ cf2001

Do you still need help?