topic old phone # in Get Support

old phone #

chukk — Sun, 27 Apr 2025 10:08:53 GMT

may i keep my fone #?

switching from koodo to public

Re: old phone #

slusagm — Sat, 26 Apr 2025 18:38:21 GMT

yes, you can.

do you have Koodo Prepaid or Koodo postpaid?

Re: old phone #

Phil_Adelphus — Sat, 26 Apr 2025 18:39:37 GMT

@chukk Yes you can. Just set up your Public Mobile account and select to transfer your existing number during the process. Make sure to leave your Koodo sim in the phone as they will send a text asking your permission. If it's a prepaid account as opposed to postpaid the procedure will be somewhat different, you will need to take a new Public Mobile number and then ask customer service to make the transfer of your existing number.

Re: old phone #

computergeek541 — Sun, 27 Apr 2025 01:04:04 GMT

no need to repeat other several hours later