topic Re: Unable to access rewards in App in Get Support

Unable to access rewards in App

redwolf_44 — Sat, 26 Apr 2025 14:48:27 GMT

Everything in the app is working great except I can’t seem to access the rewards section. It keeps trying to load and then eventually just gives a oopps technical errror message. Is anyone else having this problem or knows how to fix it?

Re: Unable to access rewards in App

hairbag1 — Sat, 26 Apr 2025 14:50:33 GMT

@redwolf_44

I just tried it and it works on my cellphone. Maybe try rebooting your phone and try gain.

Re: Unable to access rewards in App

Chalupa_Batman — Sat, 26 Apr 2025 14:54:41 GMT

@redwolf_44 wrote:
Everything in the app is working great except I can’t seem to access the rewards section. It keeps trying to load and then eventually just gives a oopps technical errror message. Is anyone else having this problem or knows how to fix it?

Hello @redwolf_44

I just tried myself and it did take a bit to get in but I got in. A couple things. Perhaps, reboot your phone. Also, make sure your app is up to date in the app store. Also, try using WiFi instead of data?

Re: Unable to access rewards in App

redwolf_44 — Sat, 26 Apr 2025 14:59:23 GMT

Thanks! I’ll try these!