topic Re: Unsubscribe in Get Support

Unsubscribe

Lhaha — Thu, 24 Apr 2025 02:00:34 GMT

Hello, I am going to out of Canada for a while, I just wonder if the unsubscribe days still 90 days?

thanks

Re: Unsubscribe

Chalupa_Batman — Thu, 24 Apr 2025 02:08:18 GMT

@Lhaha wrote:
Hello, I am going to out of Canada for a while, I just wonder if the unsubscribe days still 90 days?
thanks

Hello @Lhaha

If you log into your account, you can go into the payment section and then manage payment. Then turn off auto pay. It's paid up till the end of the 3o day package you purchased then after that it will be placed on hold for 90 days. Easy as that.

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

Toggle the button to the left beside Subscribe.

Re: Unsubscribe

slusagm — Thu, 24 Apr 2025 02:07:54 GMT

yes, still 90 days from the day the plan became suspended, end of your current cycle

but don't wait till 90th day to resume, resume around 85th day