https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-paying-for-eSim/m-p/1331117#M914814 <P>Hi there, I am having issues when paying for an esim. I am trying to pay using the public mobile app and when I get through to the payment method when I input my CIBC visa debit card details the response I get is that the credit card validation has failed. My account email is xxxxxxxxxxxxxxxxxxxxxxxxxxxx , I am trying to purchase the $35 60GB Canada, USA and Mexico eSim card.</P> Wed, 23 Apr 2025 22:32:17 GMT Jaredbwoods 2025-04-23T22:32:17Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-paying-for-eSim/m-p/1331117#M914814 <P>Hi there, I am having issues when paying for an esim. I am trying to pay using the public mobile app and when I get through to the payment method when I input my CIBC visa debit card details the response I get is that the credit card validation has failed. My account email is xxxxxxxxxxxxxxxxxxxxxxxxxxxx , I am trying to purchase the $35 60GB Canada, USA and Mexico eSim card.</P> Wed, 23 Apr 2025 22:32:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-paying-for-eSim/m-p/1331117#M914814 Jaredbwoods 2025-04-23T22:32:17Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-paying-for-eSim/m-p/1331119#M914816 <P>remove your email address, we are just customers here</P><P>were you using the PM app to subscribe?&nbsp; if not, please download and use it</P><P>if you have been using it, maybe uninstall it, reboot phone and reinstall and use another email to create another account and try again</P><P>&nbsp;</P> Wed, 23 Apr 2025 20:13:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-paying-for-eSim/m-p/1331119#M914816 slusagm 2025-04-23T20:13:41Z