topic Re: Roaming in USA in Get Support

Roaming in USA

JoJo84 — Wed, 23 Apr 2025 13:40:17 GMT

Do I need to purchase roaming package in US with my current plan?

Re: Roaming in USA

Phil_Adelphus — Wed, 23 Apr 2025 13:42:16 GMT

@JoJo84 No it's included, you just need to enable data roaming in your phone's settings. There's no extra charge. You do need a Public Mobile VoLTE approved phone for voice calls in the USA since they haven't had 3G there since 2022. What phone do you have?

Re: Roaming in USA

JoJo84 — Wed, 23 Apr 2025 13:44:29 GMT

Thank you so much, I currently have an iPhone 13, is that an approved model?

Re: Roaming in USA

Dunkman — Wed, 23 Apr 2025 14:00:14 GMT

@JoJo84 wrote:
Thank you so much, I currently have an iPhone 13, is that an approved model?

@JoJo84

Iphone 13 would work fine.

Here is some more information about roaming:

https://publicmobile.ca/en/get-help/articles/us-roaming-troubleshooting

Re: Roaming in USA

JoJo84 — Wed, 23 Apr 2025 14:07:59 GMT

Thank you for that link… Just to confirm, I don’t need to purchase a roaming package to use my services though right? That article talks a lot about purchasing the roaming package…

Re: Roaming in USA

Dunkman — Wed, 23 Apr 2025 14:09:18 GMT

@JoJo84 wrote:
Thank you for that link… Just to confirm, I don’t need to purchase a roaming package to use my services though right? That article talks a lot about purchasing the roaming package…

@JoJo84

Yes, you have the US plan so you don't need to purchase any add on.

Re: Roaming in USA

Phil_Adelphus — Wed, 23 Apr 2025 14:09:48 GMT

@JoJo84 No you don't need to buy anything extra with that plan, with iPhone 13 it should work the same in both countries. You might get a text as the cross the border offering an add-on but just ignore it, it goes to everyone when they cross over.

Re: Roaming in USA

JoJo84 — Wed, 23 Apr 2025 15:05:02 GMT

Thank you!