https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330339#M914371 <P>Thank you, now it works!</P> Mon, 21 Apr 2025 16:25:22 GMT Mary7105 2025-04-21T16:25:22Z https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330331#M914366 <P>I just bought minutes to call from Canada to Colombia. When I dial the number it says 11b1 your call cannot be completed. What do I do?</P> Mon, 21 Apr 2025 16:15:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330331#M914366 Mary7105 2025-04-21T16:15:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330335#M914369 <P>You bought the correct 300 Minutes Long Distance add-on?</P><P>how you make the call? what dial sequence you used? it should be 011 57 [area code] [local phone number]</P><P>try reboot the phone and try calling again</P> Mon, 21 Apr 2025 16:19:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330335#M914369 slusagm 2025-04-21T16:19:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330337#M914370 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/338074">@Mary7105</a>&nbsp;</P><P>try dial +57, area code, number.&nbsp; Aletrnative dial 011-57-area code-number.</P> Mon, 21 Apr 2025 16:19:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330337#M914370 hairbag1 2025-04-21T16:19:58Z https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330339#M914371 <P>Thank you, now it works!</P> Mon, 21 Apr 2025 16:25:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/International-calls-impossible-to-connect/m-p/1330339#M914371 Mary7105 2025-04-21T16:25:22Z