topic Re: Billing Enquiry in Get Support

Billing Enquiry

itsajoke182 — Mon, 21 Apr 2025 18:35:57 GMT

Hello Public Mobile,

Would you consider to re-evalute my price of my current plan? Been a customer to Public Mobile for so many years. Interested if you would change the price of my current plan to $15.00 flat including taxes.

Regards,

Mark xxxxxxxxxxx

Edit by Dunkman: removed personal information

Re: Billing Enquiry

slusagm — Mon, 21 Apr 2025 16:12:27 GMT

I don't think this will happen. while the high end plans have dropped in price, the low end plans like yours have increased in price. The basic $15 plan is now $19, so, how can PM throw in tax free on your plan

Re: Billing Enquiry

hairbag1 — Mon, 21 Apr 2025 16:23:10 GMT

@itsajoke182

you can have a look at Telus ..right now they're offering a plan for $100 / 365 days. Use the promo code for Unlimited Canada wide calling / text and 2GB's data every month..(for a year). That works out to about $8.30 per month. Not sure what happens after the year...price might go up or might stay the same...dunno.

added link...

https://www.telus.com/en/mobility/prepaid/plans

Re: Billing Enquiry

hTideGnow — Mon, 21 Apr 2025 16:16:09 GMT

hi @itsajoke182

is your question just meant to be like your Community name?

we are just customers like you. Although we like to say yes to your question , we cannot make it happen. If it is meant to be serious question, please submit a ticket with PM agent and they are the best one to answer this question

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Billing Enquiry

Yummy — Mon, 21 Apr 2025 18:02:32 GMT

PM Does NOT negotiate plan cost.

If you have $15 plan (+tax) be happy (and lucky) as this is grandfathered plan never again to be offered by PM.