topic Re: Wifi calling in Get Support

Wifi calling

Costanza0107 — Sun, 07 Apr 2024 13:15:35 GMT

I have an iPhone 13 and pretty sure I used to have wifi calling on it so my phone would work off wifi at our cottage. I recently switched to esim - and I don’t seem to have wifi calling as an option?? Does public mobile not support wifi calling ? Or is it an esim issue ?? Thanks for your help!!

Re: Wifi calling

Dunkman — Sun, 07 Apr 2024 13:29:46 GMT

@Costanza0107

Unfortunately, Public mobile does not offer Wifi calling. Not an issue with eSIm.

Re: Wifi calling

fixin — Sun, 07 Apr 2024 13:52:49 GMT

@Costanza0107 - Sorry, PM has 0 Wi-Fi calling capabilities at the moment - but people have gotten the setup WiFi calling button on their Android, but it is broken link.
Some people say this year, as a person on Reddit asked a CS_Agent and they looked into it and said at 2024.

Re: Wifi calling

Sig1954 — Mon, 08 Apr 2024 12:03:14 GMT

Any date when PM will be WIFI calling ready?... It a shame, i was planning to switch to PM but wifi calling no option is stopping me now

Re: Wifi calling

Lee65 — Thu, 25 Apr 2024 01:56:07 GMT

It is disappointing that PM has no wifi calling. Safety issue at .cabin. May have to rethink this service provider

Re: Wifi calling

GregTay — Sun, 02 Jun 2024 12:09:54 GMT

It is sad Public Mobile does not offer wifi calling. It is a great feature and without it, can be a safety issue.

Re: Wifi calling

GregTay — Sun, 02 Jun 2024 12:13:20 GMT

Nothing showing up on my iPhone just yet. The option is not even there under phone since I switched to Public Mobile. When I put my buddies SIM from Telus in my iPhone, the option for WiFi calling is there under phone. Sad that Public Mobile does not offer Wifi calling.

Re: Wifi calling

smurfit — Tue, 11 Jun 2024 21:48:09 GMT

As a workaround, you can download free wifi calling apps such as fongo, textfree or textnow and forward your calls to them. Textfree also has voice to text transcribe so works as visual voicemail.

Re: Wifi calling

painchaud14 — Wed, 14 Aug 2024 16:05:41 GMT

Is Wifi Calling one of your priority at Public Mobile in terms of developpement?

Re: Wifi calling

hTideGnow — Wed, 14 Aug 2024 16:09:31 GMT

hi @painchaud14

i doubt it. Only higher tier carriers have this. I don't think any "no-frills" carrier offering Wifi calling

Re: Wifi calling

BVallis — Mon, 09 Sep 2024 21:13:11 GMT

My phone had WIFI calling as well and when I signed up to PM I didn't realize that feature wasn't supported. I have good cell service in my area so not a big deal. If I'm in an area that doesn't have cell service I'll be letting friends and family know the best way to connect with me. My parents don't have WIFI calling and there is very poor cell service at their cottage. I connect with them on FB messenger..that works well.

Re: Wifi calling

BVallis — Mon, 09 Sep 2024 21:15:20 GMT

That would be great!

Re: Wifi calling

Harryup — Fri, 01 Nov 2024 22:42:19 GMT

No wifi calling? Is that stupid or what.

Re: Wifi calling

hTideGnow — Fri, 01 Nov 2024 22:44:24 GMT

HI @Harryup

no, it is not. Remember, you pay for a tier 3 carrier and one of the tier 3 carrier includes that. It is strictly price vs features

if Wifi calling is important to you, you will need to use tier 2 or 1 carrier like Koodo or Telus

Re: Wifi calling

AntiBell — Tue, 12 Nov 2024 18:09:37 GMT

It has been awhile since replying to the Community. I have been a long time happy Public Mobile customer. But now I'm sad to see that the no Frills plan offering cannot somehow incoporate the WIFI calling option even as an add-on. I left Bell in the dust long ago but now it has come time to say good bye PM and hello Virgin M.

Re: Wifi calling

hTideGnow — Tue, 12 Nov 2024 18:12:25 GMT

hi @AntiBell don't think wifi calling will be coming to any tier 3 carriers any time soon

if you need it, check with Koodo and Telus plans

Re: Wifi calling

AntiBell — Tue, 12 Nov 2024 18:28:22 GMT

Yes, but doing online research and trusting observations like, "Telus and Bell are independent networks despite sharing many cell towers. In the reliability and speed arenas, Telus is slightly ahead of Bell. However, Bell gets better in these areas the further east you go. This is in large part due to the fact that Montreal is Bell's home base and Vancouver is Telus's." I am leaning unfortunately to VM being totally East in NL.

Re: Wifi calling

hTideGnow — Tue, 12 Nov 2024 18:34:05 GMT

hi @AntiBell yes Bell and Telus are independent but they have deal to share network towers. I was just suggesting you to check with their deals and stay with the Telus family. 🙂

Re: Wifi calling

rhost — Sun, 24 Nov 2024 03:17:00 GMT

Hi, I've seen people state that you need to move to upper tier carriers for wifi calling. I'm not 100% versed in who's Tier 1, 2, 3 but can tell you that Fido had wifi calling, so did Virgin. Both are PM's direct competitors, maybe PM should step up their game and enable wifi calling to keep up with Rogers' Fido and Bell's Virgin.

Re: Wifi calling

AntiBell — Sun, 24 Nov 2024 21:32:06 GMT

PM is Tier 3 , so unfortunately no extras like WIFI calling. I guess technically if they were able to offer these extra(s) they would move to Tier 2 status and then be able to directly compete with Virgin, Fido, or their affiliate Koodo. Inevitably, PM is mandated to maintain there bargain basement plan offering as Tier 3 (with the other 2 floors Telus Tier 1 and Koodo Tier 2) and simply expanding on their low-budget conscious customer base.