topic Re: Transfer number in Get Support

Transfer number

Jyoti1569 — Wed, 16 Apr 2025 03:05:16 GMT

I paid for the subscription. But it doesn’t port my number and gives error each time. Please reach out or refund the charge

Re: Transfer number

slusagm — Wed, 16 Apr 2025 03:07:52 GMT

What error did you get?? Did you get the error at the step where you put in your old number to be ported or at the last step of the Subscription process?

You can ask PM to help to sort out that activation issue, or ask for refund if they cannot help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Transfer number

Jyoti1569 — Wed, 16 Apr 2025 03:12:13 GMT

Thankyou. It gives error at the last step. I messaged them. Thanks for guiding me