topic Re: Query on Canada US Mexico Plan in Get Support

Query on Canada US Mexico Plan

AnkurPatra — Tue, 15 Apr 2025 16:36:55 GMT

I have received the SIM, and I have this plan.
I am travelling to USA today. will my voice and data work in USA?

Re: Query on Canada US Mexico Plan

ORNGNBLK — Tue, 15 Apr 2025 16:38:54 GMT

@AnkurPatra Yes, your plan includes talk text and data in can/us and mex. Be sure to have your data roaming turned on (dont worry about any fees, they are included in your plan) . Hope this helps

Re: Query on Canada US Mexico Plan

Chalupa_Batman — Tue, 15 Apr 2025 16:50:17 GMT

Hello @AnkurPatra

First and foremost, make sure your plan is fully working in Canada. Make sure you can make and take calls, texts and data works. This way if there are problems, you can resolve it here before you go.

Also, you have to make sure data roaming is turned on in your phone settings. And finally, when you're down there, you may need to go into your network settings and turn off automatic and pick T-Mobile as the connection and then reboot. I also hope you have a proper phone to use down there as well that is on the whitelist.

Re: Query on Canada US Mexico Plan

AnkurPatra — Tue, 15 Apr 2025 16:50:49 GMT

Thanks @ORNGNBLK
Just switched on data roaming. Hope things will be good there.

Re: Query on Canada US Mexico Plan

Phil_Adelphus — Tue, 15 Apr 2025 16:55:19 GMT

@AnkurPatra I am travelling to USA today. will my voice and data work in USA?

Data should work. Voice depends on whether your phone is enabled for VoLTE by Public Mobile. What phone do you have?

Re: Query on Canada US Mexico Plan

hairbag1 — Tue, 15 Apr 2025 16:55:29 GMT

@AnkurPatra

you will need a VoLTE enabled cell to make calls whist in USA.

Re: Query on Canada US Mexico Plan

AnkurPatra — Tue, 15 Apr 2025 17:04:38 GMT

I have iPhone 13Pro.. Hope that works.

Re: Query on Canada US Mexico Plan

Phil_Adelphus — Tue, 15 Apr 2025 17:15:57 GMT

@AnkurPatra Yes iPhone 13 Pro is fine, any iPhone from 8 and newer will work in the USA.

Re: Query on Canada US Mexico Plan

AnkurPatra — Tue, 15 Apr 2025 17:33:36 GMT

@hairbag1 so volte means it will always my data will be used?

Re: Query on Canada US Mexico Plan

hTideGnow — Tue, 15 Apr 2025 17:35:09 GMT

@AnkurPatra wrote:
@hairbag1 so volte means it will always my data will be used?

hi @AnkurPatra

it will use the data channel /protocol, but it won't count as data consumption, ie, you won't loss your data because you are using VoLTE

Re: Query on Canada US Mexico Plan

AnkurPatra — Wed, 23 Apr 2025 20:18:54 GMT

Thanks Every one. I had a great time there. no network issues. I went to Dallas, by default it picked up AT&T tower. network was also pretty good. Finger crossed, hope this will be the case all time.