topic Re: Sim card address problem in Get Support

Sim card address problem

Denzel3000 — Sat, 12 Apr 2025 20:48:57 GMT

When i ordered my sim card, I didn't put the house unit number into the address, but I provided it in the extra instructions. It's been 5 business days, are they unable to find the house?

Re: Sim card address problem

Dunkman — Sat, 12 Apr 2025 13:55:04 GMT

@Denzel3000

Public mobile sends their SIM card via Canada Post. Usually takes within 10 business days to arrive.

Will Canada post sent to the right address without unit number? If not, you will need to contact customer service agent. Or you could wait the 10 business days to see whether it arrives. If not, contact CSA

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Sim card address problem

hairbag1 — Sat, 12 Apr 2025 15:49:28 GMT

@Denzel3000

the Public Mobile sim cards are also available on Amazon for under $5...and they ship quickly.

If there's a Mobile Klinik in your area...they have those sim cards and cost about $10.