https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-failed/m-p/1327971#M912992 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/406880">@Paulv999999</a>&nbsp; &nbsp;Do you see that plan when you are in "change subscription" in your account? &nbsp;If so you should be able to switch to it but otherwise it is for new activations only. &nbsp;If you see it as available to you, is it $34 exactly in available funds? &nbsp;Presumably that would not cover the tax?</P> Sat, 12 Apr 2025 12:13:43 GMT Phil_Adelphus 2025-04-12T12:13:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-failed/m-p/1327969#M912990 <P>So I have 34$ in available funds that I prepaid for next month however I’m looking to change my plan to the 34$ 5g 60gb but when I click deduct from funds it keeps saying payment failed</P> Sat, 12 Apr 2025 12:01:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-failed/m-p/1327969#M912990 Paulv999999 2025-04-12T12:01:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-failed/m-p/1327971#M912992 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/406880">@Paulv999999</a>&nbsp; &nbsp;Do you see that plan when you are in "change subscription" in your account? &nbsp;If so you should be able to switch to it but otherwise it is for new activations only. &nbsp;If you see it as available to you, is it $34 exactly in available funds? &nbsp;Presumably that would not cover the tax?</P> Sat, 12 Apr 2025 12:13:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-failed/m-p/1327971#M912992 Phil_Adelphus 2025-04-12T12:13:43Z