topic Re: Data add on in Get Support

Data add on

Charley1313 — Fri, 11 Apr 2025 09:21:46 GMT

I ran out of data on my subscription, I have already bought a data add on and also used that data up. I’m trying to add more data again and it only gives me options for Canada wide mins or US roaming data. What am I doing wrong?!

Re: Data add on

ORNGNBLK — Fri, 11 Apr 2025 10:34:24 GMT

@Charley1313 Try clearing your cache, and logging into private browser/incognito mode. Sometimes it’s a login glitch. Let us know if this helps.

Re: Data add on

hairbag1 — Fri, 11 Apr 2025 13:04:28 GMT

@Charley1313

maybe time to consider upgrading to a plan with more data. Just remember that if you do upgrade, you likely won't be able to downgrade to a cheaper plan later on.

Re: Data add on

hairbag1 — Fri, 11 Apr 2025 13:07:47 GMT

@Charley1313

if you regularly run outta data ....maybe time to upgrade to a plan with more data. Just remember that if you do upgrade, you likely won't be able to downgrade to cheaper plan later on.