topic Subscription not avtivated in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327557#M912749 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8376.png" style="width: 1170px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/159129i15E6D2BF632D3567/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8376.png" alt="IMG_8376.png" /></span></P><P>I filled out all the forms for the transfer and then it says this. What do I do in this situation?</P> Thu, 10 Apr 2025 19:51:00 GMT Baron1 2025-04-10T19:51:00Z Subscription not avtivated https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327557#M912749 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8376.png" style="width: 1170px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/159129i15E6D2BF632D3567/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8376.png" alt="IMG_8376.png" /></span></P><P>I filled out all the forms for the transfer and then it says this. What do I do in this situation?</P> Thu, 10 Apr 2025 19:51:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327557#M912749 Baron1 2025-04-10T19:51:00Z Re: Subscription not avtivated https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327564#M912751 <P>It's a common issue. Did you use the app to create your account?</P><P>You can contact support at the link for further help below.&nbsp;</P><P><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A>.</P><P>If&nbsp; that doesnt work for you then cause the next link.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Thu, 10 Apr 2025 20:01:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327564#M912751 TheSterlinger 2025-04-10T20:01:37Z Re: Subscription not avtivated https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327570#M912754 <P>Do you know what to do in this situation? I did not receive a QR code for an eSIM whatsoever and the support is extremely unreliable.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8377.png" style="width: 1170px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/159135i735C7E6E201F50C6/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8377.png" alt="IMG_8377.png" /></span></P><P> </P> Thu, 10 Apr 2025 20:23:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327570#M912754 Baron1 2025-04-10T20:23:14Z Re: Subscription not avtivated https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327572#M912755 <P>You can check to see if the QR code went to junk or spam folder.</P><P>If its not there, you'd need to message support.</P> Thu, 10 Apr 2025 20:27:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-avtivated/m-p/1327572#M912755 TheSterlinger 2025-04-10T20:27:28Z