topic Old ph number in Get Support

Old ph number

Sunshine13 — Thu, 10 Apr 2025 16:52:11 GMT

i did not have an alternative number for PM to contact me yesterday when I switchex over service to P.M. In less than 2 hrs I had 3 calls from Collection Agencies! I need my old phone number back immediately!

Re: Old ph number

hTideGnow — Thu, 10 Apr 2025 15:14:43 GMT

hi @Sunshine13

did you just join PM and request porting your number?

Re: Old ph number

hairbag1 — Thu, 10 Apr 2025 15:36:17 GMT

@Sunshine13

during the activation process, you were given opportunity to port your old number in to your new Public Mobile account. Did you attempt the port ? Your old account MUST still be active in order to port in to PM successfully.

Re: Old ph number

hairbag1 — Thu, 10 Apr 2025 15:54:30 GMT

@Sunshine13

did you attempt to port your old number in to your new Public Mobile account during the activation process ? Remember your old account MUST still be active in order to port to PM successfully.

Re: Old ph number

hTideGnow — Thu, 10 Apr 2025 15:55:00 GMT

@hairbag1 wrote:
@Sunshine13
did you attempt to port your old number in to your new Public Mobile account during the activation process ? Remember your old account MUST still be active in order to port to PM successfully.

you are back @hairbag1

Re: Old ph number

hairbag1 — Thu, 10 Apr 2025 16:36:45 GMT

@hTideGnow

test