refund

faithypants — Wed, 09 Apr 2025 20:19:42 GMT

i do not want this service. i want a refund

Re: refund

hTideGnow — Wed, 09 Apr 2025 19:14:00 GMT

PM is prepaid and only provide refund if there is problem with activation. If that is the case, then ask PM support agent by message. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

But if you used the service for couple days and do not like it, you can try to port out your number to another carrier before your current cycle , or you can turn off Autopay from My Account so PM won't charge you again

Re: refund

computergeek541 — Wed, 09 Apr 2025 19:46:29 GMT

Re: refund

hairbag1 — Wed, 09 Apr 2025 20:33:12 GMT

@faithypants

no refunds...once you port away, your PM account will deactivate.

topic Re: refund in Get Support

refund

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Re: refund