topic Error when trying to send text messages in Get Support

Error when trying to send text messages

RayRay3 — Wed, 09 Apr 2025 00:16:14 GMT

I can receive texts, but I cannot send text message. It says there’s an error. I was using an android phone and I figured that there was something wrong with my phone so I took out the Sim card and put it in an iPhone 7. It’s still doing the same thing. I cannot send texts but I could receive them. I brought it to a kiosk. at the mall and they looked through it and they tried to fix it but they said that it had to do with Public Mobile itself so I’m just looking for information how to fix it. Do I get a new Sim card and all the problems go away.

Re: Error when trying to send text messages

hairbag1 — Tue, 08 Apr 2025 22:21:54 GMT

@RayRay3

click the orange bubble on lower right side of page to start process of Customer Support.

Re: Error when trying to send text messages

hairbag1 — Tue, 08 Apr 2025 22:24:26 GMT

@RayRay3

to start conversation with Customer Support, click on the orange bubble, lower right side of the page. Alternative is to use this link to message 'em...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437