topic Does Public Mobile Support iPad Cellular eSim Technology in Get Support

Does Public Mobile Support iPad Cellular eSim Technology

amandified — Mon, 07 Apr 2025 20:58:10 GMT

I spoke to an Apple technician and they asked me to ask my cellular provider (Public Mobile) if they provide eSim transfer to iPads in particular. I know Public Mobile supports eSims in iPhones but iPads?

Re: Does Public Mobile Support iPad Cellular eSim Technology

computergeek541 — Mon, 07 Apr 2025 20:58:00 GMT

@amandified wrote:
I spoke to an Apple technician and they asked me to ask my cellular provider (Public Mobile) if they provide eSim transfer to iPads in particular. I know Public Mobile supports eSims in iPhones but iPads?

Public Mobile does not transfer eSIMs. A new device requires a new eSIM. However, Public Mobile does not support iPad eSIM.

Re: Does Public Mobile Support iPad Cellular eSim Technology

amandified — Mon, 07 Apr 2025 21:05:36 GMT

My phone was stolen. Can I transfer my eSim to a physical SIM card?

Re: Does Public Mobile Support iPad Cellular eSim Technology

hTideGnow — Mon, 07 Apr 2025 21:18:08 GMT

hi @amandified

yes you can

get a new Public Mobile sim card from Telus or Koodo store

Then if you can still login My Account using email to get the 2FA, login and then go to Profile page to update sim card number

if you cannot login , ask PM support agent to help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage