topic CS agent in Get Support

CS agent

Farrel — Mon, 07 Apr 2025 20:59:19 GMT

Need help from CS agent now

hTideGnow — Mon, 07 Apr 2025 20:43:02 GMT

we are just customers like you

what is your question? we are customers but maybe we can help

But if you want to get support help instead, submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Chalupa_Batman — Mon, 07 Apr 2025 20:42:11 GMT

What issues are you having?

Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.

A Customer Service Agent will reply to your community inbox here: