topic Re: Refund in Get Support

Refund

jdeg — Mon, 07 Apr 2025 20:26:56 GMT

Hello,

I canceled my account the same day I activated it. I am looking to get a refund.

What is the process?

hairbag1 — Mon, 07 Apr 2025 20:04:43 GMT

usually no refunds with Public Mobile, but you can ask. Use this link to start that process..

hTideGnow — Mon, 07 Apr 2025 20:05:38 GMT

PM is a prepaid carrier and only provide refund if the service didn't activate

but you can try, maybe your situation qualifies. you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage