https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-not-processing-Can-t-Renew-My-Plan/m-p/1326557#M912183 <P>Sometimes autopay fails. Solution is to log in to your account and manually pay the bill. Service should resume or you should see a button 'resume' or similar.<BR />Another option is to get a voucher and pay that way.</P> Mon, 07 Apr 2025 17:05:16 GMT Yummy 2025-04-07T17:05:16Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-not-processing-Can-t-Renew-My-Plan/m-p/1326553#M912180 <P>I signed up for the $29 20GB CAN-USA-MEX plain during the Boxing Week promotion. For some reason, my credit card payment didn't get processed during my last billing cycle in March and my account has been suspended. My credit card hasn't expired and nothing related to my account has changed so I'm not sure why that happened. Now I can't resume my old plan and the only comparable option is the $35 60GB plan. Can someone help me? Thanks.</P> Mon, 07 Apr 2025 16:44:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-not-processing-Can-t-Renew-My-Plan/m-p/1326553#M912180 bparvez 2025-04-07T16:44:37Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-not-processing-Can-t-Renew-My-Plan/m-p/1326557#M912183 <P>Sometimes autopay fails. Solution is to log in to your account and manually pay the bill. Service should resume or you should see a button 'resume' or similar.<BR />Another option is to get a voucher and pay that way.</P> Mon, 07 Apr 2025 17:05:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-not-processing-Can-t-Renew-My-Plan/m-p/1326557#M912183 Yummy 2025-04-07T17:05:16Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-not-processing-Can-t-Renew-My-Plan/m-p/1327445#M912691 Thu, 10 Apr 2025 15:04:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-not-processing-Can-t-Renew-My-Plan/m-p/1327445#M912691 softech 2025-04-10T15:04:02Z