topic Re: Roaming in Alaska with Public Mobile - April 2025 in Get Support

Roaming in Alaska with Public Mobile - April 2025

jaii2 — Sun, 06 Apr 2025 23:52:34 GMT

Hello,

We will be going on a Cruise from Vancouver to Anchorage Alaska while on Public Mobile with US roaming plan. Does anyone have any recent experience with network connectivity at ports and in town with Public Mobile plans?

Will I need to buy AIRALO plan or anything?

I keep reading mix information from past post, I'm curious about more recent experiences.

Re: Roaming in Alaska with Public Mobile - April 2025

Dunkman — Sun, 06 Apr 2025 23:46:30 GMT

@jaii2

No personal experience, but here is a couple of newer posts on the issue. Looks like need VoLTE approved PM phone. Which model phone are you using?

https://www.publicmobile.ca/en/mb/get-help/articles/volte

Here are a couple of more recent posts:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Alaska/m-p/1270324

https://productioncommunity.publicmobile.ca/t5/Get-Support/Using-my-Samsung-S24-Fe-in-Alaska/m-p/1304008

Maybe somebody with more personal experience will be able to help further.

Re: Roaming in Alaska with Public Mobile - April 2025

BKNS27 — Mon, 07 Apr 2025 01:01:15 GMT

@jaii2

I have no personal experience but here is a recent Alaska cruise to Anchorage:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Ketchikan-Alaska-I-have-service/m-p/1229858

You might have to pay for wifi on the cruise ship.

Re: Roaming in Alaska with Public Mobile - April 2025

jaii2 — Mon, 07 Apr 2025 13:17:32 GMT

Thank you for your prompt response.We have Samsung S21 & S25.

Re: Roaming in Alaska with Public Mobile - April 2025

hTideGnow — Mon, 07 Apr 2025 14:00:57 GMT

hi @jaii2

both your S21 and S25 would work with PM data roaming addon. Just make sure you connect using 4G or LTE on AT&T network

with your S21,you might not get voice (but S25 will have voice without problem) as your S21 is not on PM's VoLTE whitelist. But on S21, just use VoIP app like TextNow or Fongo to calls on mobile data using the app

Re: Roaming in Alaska with Public Mobile - April 2025

jaii2 — Mon, 07 Apr 2025 16:02:01 GMT

Awesome. Thank you. As long as we have Data on while roaming, we should be good. We have WhatsApp that we can use for calls.