topic Re: SIM card in Get Support

SIM card

Saifi — Sun, 06 Apr 2025 21:09:41 GMT

Why my sim isn’t working when calling or receiving calls but can text??

Re: SIM card

Phil_Adelphus — Sun, 06 Apr 2025 18:32:09 GMT

@Saifi Is data working, or is that out too? What phone do you have and is this currently in Canada?

Re: SIM card

BKNS27 — Sun, 06 Apr 2025 18:32:48 GMT

@Saifi

Try resetting the Network setting and reboot your phone.

Re: SIM card

Saifi — Sun, 06 Apr 2025 18:34:58 GMT

iPhone 16

I take 1gb data and that’s finished. Inside the country

Re: SIM card

Phil_Adelphus — Sun, 06 Apr 2025 18:39:33 GMT

@Saifi So you mean your plan h as 1GB of data and you have used it all up? Are you in Ontario by chance, there are still some Telus outages due to the ice storm?

Re: SIM card

will13am — Sun, 06 Apr 2025 19:40:24 GMT

@Saifi wrote:
iPhone 16
I take 1gb data and that’s finished. Inside the country

@Saifi , by chance did you transfer in your number to this service? If so, perhaps the transfer has not been completed successfully.