topic Re: Need puk code in Get Support

Need puk code

Lipinghu — Sun, 06 Apr 2025 21:13:33 GMT

Sim locked, need puk code

hTideGnow — Sun, 06 Apr 2025 15:47:57 GMT

if it is a PM sim card lock, PM support agent can help to provide PUK code.

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
(if you cannot receive 2FA code, click Didn't receive code and choose Send email to get the code)
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Chalupa_Batman — Sun, 06 Apr 2025 15:49:57 GMT

@Lipinghu wrote:
Sim locked, need puk code

To get your SIM card PUK code, please create a ticket using this link.

Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.

A Customer Service Agent will reply to your community inbox here: